Requests, ranked
Form requests and forwarded emails become deals automatically, with their source. OpenVoy ranks them so consultants start the day with the right ones.
The travel agency CRM that helps your team answer first and book more
Every request lands in one place, ranked by what is worth answering today. Follow-ups send themselves, and the itinerary and booking live on the same record as the conversation.
A CRM that knows what a trip is
A general CRM was built to sell software. It knows a contact, an amount and a close date. A trip has travel dates, a party, a destination and twelve nights of arrangements, and none of that fits.
OpenVoy is a CRM made for travel. The request, the emails, the itinerary, the price and the booking all sit together. Your consultants see the whole trip at a glance and know who to call first.
A CRM made for selling trips
The right consultant, straight away
Assignment rules send each request to the right person by market, travel style or trip type. Nobody has to sort the inbox first.
Follow-ups on autopilot
Build sequences from your own templates. Each email goes out on schedule and the sequence stops when the traveller replies.
AI drafts, human checks
OpenVoy drafts a first reply from the request and your own destination content. Your consultant edits it and sends it.
Calls on the record
Call travellers straight from OpenVoy. Each call is logged on the deal, next to the emails.
Know where deals get stuck
Response time, conversion and won or lost reasons, per market, source and consultant.
How it works
- 01
Connect your forms and inbox
Add OpenVoy forms to your site and forward your sales email to your own OpenVoy address.
- 02
Set your rules
Decide who gets which requests and which follow-up sequence each one starts.
- 03
Work the list
Consultants open the day with ranked requests, reply from templates and build the proposal on the same record.
- 04
Close and learn
Mark deals won or lost with a reason. The reports show what to change next season.
Questions we get asked
What is a travel agency CRM?
A travel agency CRM keeps track of every traveller, request and conversation, so your team knows who to follow up and when. A CRM built for travel also holds the trip itself: dates, party, itinerary, price and booking.
Why not use a general CRM like any other business?
You can, but a general CRM has no place for a trip. Travel dates, rooms and day-by-day plans end up in notes, and the itinerary lives in another tool. OpenVoy keeps the conversation and the trip on one record.
Can I keep using my own email address?
Yes. You forward your sales email to OpenVoy and each email opens or updates a request. Replies go out from your own sending domain.
Do follow-ups stop when the traveller answers?
Yes. A follow-up sequence stops as soon as the traveller replies, so nobody gets a reminder after they have already written back.
The rest of OpenVoy
Itinerary builder Day-by-day trips from your own library, priced as you build. Booking management Payment plans, checklists and documents for every booking. Tour operator CRM Requests by source and market, followed up until they book. Travel agency automation Intake, follow-ups and booking set-up that run on their own.